UNC Mental Health Specialists is a “payment at the time of service” practice. Patients are expected to provide payment in full at the time of each visit.  Third-party payers are not accepted. Patients will receive a statement for services rendered that will include diagnosis and treatment codes, which can then be used to file for “out of network” insurance reimbursement. In addition, the practice does not participate in the Health Care System patient financial assistance program.

Crystal Rogan, the UNC Mental Health Specialists’ Administrative Director, is always happy to advise clients about practice policies and payment procedures.  She may be contacted via email at crystal_rogan@med.unc.edu or by phone at (919) 445-0770.


UNC Mental Health Specialists Clinic Policy

Release Of Medical Records, UNC-MHS

Cancellation policy letter